Let us put it right
Report a Problem
Tell us promptly when an order arrives damaged, incomplete or incorrect.
Send us
- Your order number.
- A concise description of the issue.
- Clear photographs of the item and packaging.
- Whether the parcel appeared damaged on arrival.
- Your preferred contact email.
Safety first
Stop using any item that is cracked, deformed, unexpectedly hot, electrically damaged or otherwise unsafe.
Contact
Email info@axiom-ne.co.uk. We will confirm the next step before you return anything.