Who controls your information

Axiom NE is the data controller for information collected through this store. Before launch add the legal trading name and postal address here. Contact: info@axiom-ne.co.uk.

Information we may use

• Identity and contact details supplied with an enquiry or order.
• Delivery and billing details.
• Order, payment-status and refund records. Card details are processed by the payment provider and are not intended to be stored by Axiom NE.
• Account and customer-service correspondence.
• Consent choices, essential security logs and site-usage data where permitted.
• Files and instructions submitted for custom work.

Why we use it

• To take steps requested before a contract and fulfil an order.
• To meet tax, accounting, safety and consumer-law duties.
• For legitimate interests such as fraud prevention, service security and resolving complaints, balanced against your rights.
• With consent for optional analytics or marketing where consent is required.

Sharing and retention

Information is shared only where needed with hosting, payment, email, delivery, backup and professional-service providers, or where law requires it. Final providers, international-transfer safeguards and retention periods must be added after integrations are configured.

Your rights

Depending on the circumstances, UK data-protection law may give you rights to access, correct, erase, restrict or object to processing, and to data portability. You can withdraw consent where processing relies on consent and complain to the Information Commissioner’s Office. Contact us first so we can help.